01 Overview
This policy describes how Nexuss Technologies Ltd(“Nexuss,” “we,” “our,” or “us”) handles personal information collected through our corporate website at nexusstechnologies.com. We are the controller of personal information collected via this site within the meaning of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Each of our products — Splitem, Styliya, Saipay — is operated under a separate privacy policy specific to that product, available on each product's own website.
02 Who we are
- Legal entity
- Nexuss Technologies Ltd, a private company limited by shares registered in England and Wales.
- Companies House
- Registration number: 16956425
- Registered office
- Office 3499jz, 182-184 High Street North, East Ham, London E6 2JA, United Kingdom
- Data contact
- privacy@nexusstechnologies.com
- Data Protection Officer
- We are not required to appoint a Data Protection Officer under UK GDPR and have not voluntarily done so. For all data protection enquiries, please use the data contact above.
03 Information we collect
Information you provide
When you contact us by email or through any form on this site, we collect the information you choose to share — typically your name, email address, and the contents of your message.
Information collected automatically
When you visit this site, our hosting provider and analytics tools automatically receive certain technical information, which may include:
- Your IP address (truncated for analytics purposes)
- Browser type and version, operating system, device type
- The pages you visit, the time and duration of each visit, and the page that referred you
- General location derived from IP (country and city level only)
We do not use cross-site tracking, behavioural advertising pixels, or fingerprinting techniques on this website.
Children
This Site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact privacy@nexusstechnologies.com and we will delete it.
05 How we use information
We use the information we collect for the following purposes, and rely on the following lawful bases under the UK GDPR:
- To respond to your enquiries. When you contact us, we use your information to reply and to keep a record of the correspondence. Lawful basis: legitimate interests (running our business and responding to people who contact us).
- To improve this website. We use aggregated analytics to understand which content is useful and where the site can be improved. Lawful basis: legitimate interests (operating and improving our website), or consent where required.
- To meet legal and regulatory obligations. We may process information where we are legally required to do so, for example in response to a valid legal request. Lawful basis: legal obligation.
We do not use information collected through this website for marketing, profiling, or automated decision-making with legal effect.
07 International transfers
Some of our service providers operate from outside the United Kingdom and the European Economic Area. Where personal information is transferred outside the UK, we ensure appropriate safeguards are in place — typically the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or transfers to jurisdictions covered by an adequacy decision.
08 Data retention
We retain personal information only for as long as necessary for the purpose for which it was collected, and in line with the following general principles:
- Email correspondence: typically up to 3 years from the last interaction.
- Website analytics: aggregated and de-identified, retained up to 26 months.
- Records required by law (for example, tax records): retained for the period required by the relevant statute.
When information is no longer needed, it is deleted or anonymised.
09 Security
We use industry-standard technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, and disclosure. These include encryption in transit (TLS), access controls limiting who can view information internally, and contractual safeguards with our service providers.
No method of transmission over the internet or electronic storage is ever fully secure, and we cannot guarantee absolute security. If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO and, where required, affected individuals within the timeframes set out in the UK GDPR.
10 Your rights
Under the UK GDPR, you have the following rights with respect to your personal information:
- Access — to obtain a copy of the personal information we hold about you.
- Rectification — to ask us to correct inaccurate or incomplete information.
- Erasure — to ask us to delete your personal information, subject to certain exceptions.
- Restriction — to ask us to limit how we process your information.
- Portability — to receive your information in a portable format, where applicable.
- Objection — to object to processing based on legitimate interests.
- Withdraw consent — where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at privacy@nexusstechnologies.com. We will respond within one month, or explain why we need longer.
11 Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes — for example, a change to the purposes for which we use information — will be communicated more prominently, including by email where we have your address on file.
12 Contact & complaints
If you have any questions about this policy, want to exercise your rights, or believe we have not handled your information appropriately, contact us first at privacy@nexusstechnologies.com. We aim to resolve concerns directly and promptly.
You also have the right to complain to the UK Information Commissioner's Office (ICO), the supervisory authority for data protection in the UK:
ico.org.uk · 0303 123 1113